Final recap
The lines to keep

Finish with the memory anchors

If the full deck fades, these are the ideas that should still survive.

Five short lines

  • SRE: make reliability an engineering system.
  • SLI: measure what the user receives.
  • SLO: define a target instead of saying "be perfect."
  • Error budget: use reliability data to govern change.
  • Postmortem: learn through systems analysis, not blame.
Measure what users get
Improve what hurts twice
20 / 20