Part 4 ยท Analysis depth
Go deeper than the first answer

From postmortem to deeper causes

Good postmortems do not stop at the first obvious explanation. They keep going until system conditions become visible.

Example chain

Symptom
The checkout API timed out.
Immediate cause
The database ran out of connections.
Deeper cause
A release changed retry behavior and multiplied connection pressure.
System condition
There was no guardrail test for that failure mode and no budget-based release caution in place.
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