Human systems
The plan includes people
18 / 22

People and failback are both real failure domains.

A team can recover into DR and still fail the next step if knowledge, authority, or return-to-primary logic are unclear.

Knowledge resilience

  • At least two trained operators per critical recovery path
  • Access paths tested before the incident
  • Decision authority defined in advance
  • Customer communication owner assigned

Failover

Move to DR

Promote or restore the standby site and route traffic there.

Failback

Move back safely

Re-sync data, fence writes, validate freshness, and plan rollback if the return fails.

Many teams test failover once and never test failback. That leaves the recovery loop incomplete.